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Steinway Factory Restoration Center

When we receive a Steinway piano that is ready for restoration, it becomes available in the ARTIST RESERVE. If you want a genuine factory restored Steinway, this is one of the best and most affordable ways to get one. Subject to availability, you get the piano and the restoration in one ultra-competitive price. Your Factory Restored Steinway will take 6-9 months to complete, but when it arrives, it will be a 100% CERTIFIED FACTORY RESTORED STEINWAY. Image for example only. 

Advanced Features

Premium Solid Spruce Soundboard

All the finest pianos have premium solid-spruce soundboards, but spruce soundboards are not created equal. A premium soundboard will be made of straight-grain solid spruce (not laminated) with a minimum of 8 grains per inch and be free of knots and irregularities. These qualities ensure overall structural integrity and even distribution of vibrations. Most manufacturers do not specify anything beyond solid vs. laminated, allowing for a wide variance in wood quality.

Diaphragmatic Soundboard

Found in Steinway pianos constructed 1936 and later, the patented diaphragmatic soundboard is not only made from the finest sitka spruce found on Earth, it is uniquely tapered outward from the center in a pattern that maximizes freedom of vibration. Additionally, it is double-crowned, bending in two directions simultaneously, creating a bell-like shape or diaphragm that projects the Steinway tone like no other piano. 

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Vertically Laminated Bridges

Originally patented by Steinway in 1880, this groundbreaking design is now found in nearly every high-performance piano in production. The solid bridge is replaced with multiple layers of wood, like a layer-cake on its side. This design transfers vibrations from the strings to the soundboard most efficiently and with the least loss of energy. This improves every aspect of tone, projection, sustain, and dynamic range.

Reinforced Hammers

Dense under-felt is applied before the white hammer felt is glued and fastened to the hammer molding. This reinforcement will help the hammer retain its shape through years of impact with the strings. Often overlooked and not something that will cause an issue right away, this is a feature many manufacturers will eliminate in order to cut costs.

One Piece Continuous Bent Maple Rim

The Steinway rim, developed and patented in 1878 is a unique and integral part of every Steinway piano. Made entirely of hard-rock maple wood, the inner-rim and outer-rim are bonded together in a single operation to create one solid rim that will endure for generations. Musically, the rim maintains the soundboard crown and reflects vibrations back to the soundboard, providing unmatched projection, sustain, and clarity. 

Duplex Scale Design

Originally patented by Steinway in 1872, similar designs are now implemented in countless performance grands. Each treble string is sectioned into three separate vibrating lengths. The longest is in the middle and this is the main note we hear. The duplex sections on either end are tuned to upper harmonics of the main note. This design greatly enhances the complexity and richness of the tone and increases the strength of the very highest notes. 

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The Artist Pianos Experience

Factory Authorized

Artist Pianos is proud to have earned the exclusive designation of Authorized Steinway Dealer. Only though hard work and unwavering commitment to customer satisfaction does a dealership demonstrate they are ready to represent the finest pianos in the world and the STEINWAY & SONS brand. From the family room to the classroom to the concert stage, Artist Pianos serves every facet of the piano community in upstate New York with the professionalism you can expect from an Authorized Steinway Dealer. 

Reputation

Ask an area Piano Teacher, Piano Technician, School Music Director, College Music Faculty, Concert Venue Director, or one of our many thousands of past customers about Artist Pianos and you will likely find that Artist Pianos is well known and well regarded. Piano Teachers know they can refer students to us with confidence, because we only sell quality instruments and long after a purchase is made, we are there to offer service, support and guidance.

Community Support

Each year, our staff members host student piano recitals for area teachers, support and participate in fundraisers, and host meetings with area Music Teacher Organizations and the Piano Technicians Guild. We take an active interest in the local music community. Have you seen a piano concert lately? If so, it is likely that you've seen our pianos. Year after year, we provide world-class instruments to area venues and music festivals so artists from near and far can inspire our local music community and enrich our local culture. We have been fortunate to earn your business and gladly pay it forward into the music community. 

Expertise

Our lead staff members are industry professionals with a minimum of 20 years experience each! Their extensive backgrounds in consultation, education and technical service provide our clients with unique perspectives that go far beyond a piano's age and price and really match the right piano to each client's lifestyle and goals. Our concert-services technicians serve some of the most prestigious area concert venues and schools, so not only do they know how to maintain pianos under the most rigorous use, they are able to select and recondition the very best used pianos to offer our customers.

Upgrade Guarantee

As your needs change, Artist Pianos makes it easy to upgrade. New and used acoustic pianos receive a 10-year guarantee to apply the full purchase price of your first piano toward a second piano that is at least double the first piano's price. Our digital pianos have the same protection for 3 years. Your investment is protected at Artist Pianos and because we are the area's authorized STEINWAY & SONS dealer, you can upgrade to the finest pianos available in every price range.

The Steinway Promise

The Steinway Promise is a unique document from STEINWAY & SONS that assures the value of your Boston or Essex piano. The promise is: If at any time within ten years of the date of this certificate you decide to trade your Steinway designed Boston or Essex piano for a new Steinway & Sons grand piano, you will receive an allowance equal to the full purchase price of your trade in piano. No other manufacturer provides such a guarantee of value.

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Contact Us

Latham
603 Watervliet Shaker Road
Latham, NY 12110
(518) 783-1695(518) 783-1695

Latham Directions

Syracuse
5780 Celi Drive
East Syracuse NY 13057
(315) 446-5660(315) 446-5660

Syracuse Directions