Your Yamaha and Kawai Authorized Piano Dealer in Upstate NY

For all finishes, we recommend using two microfiber cloths, one slightly damp and one dry. Use damp cloth to wipe with the grain of the wood or with the lines of a brushed satin finish. The microfiber cloth will pick up dust and fingerprints. Follow in the same manner with the dry cloth to remove any excess moisture from the finish.

For stubborn stains or crusty residue, please call us to determine the best product with which to perform deeper cleaning.  

Use a vacuum to clean the interior of the piano around the strings and soundboard and to clean the back of vertical pianos. When years of dust have collected on the soundboard and in the felt, use an air compressor to blow the dust out (luckily this doesn't become necessary too often).

Fluctuations in humidity swell the soundboard and stretch the strings, thus making your piano go out of tune. According to the Piano Technician's Guild website, ideal conditions are 68 degrees Fahrenheit, and 42% relative humidity. Both Yamaha and Kawai pianos are legendary in their tuning stability and perform exceptionally well in the northeast, where we fully experience all four seasons and the humidity changes they bring. 

The Piano Life Saver System, formerly known as the Damp Chaser system, is a humidity monitoring and regulating system for your piano. We do not necessarily suggest installing one in every single piano, nor do we ever recommend against them, as they certainly can't hurt. However, the pianos we sell generally perform well with just a room-humidifer to get through the dry winter months.  In homes with extreme swings in humidity, we offer professional installation of these systems. Your Artist Pianos technician will monitor your piano's performance in the first year of ownership and suggest a humidity control system if necessary.  

There are over 5000 parts in a piano action, some of which are machined to tolerances as fine as 1/100mm, that are all carefully aligned and adjusted to optimize your piano's performance. Though Yamaha and Kawai pianos are known to remain well regulated through years of use and seasonal changes, eventually all pianos need to have the parts in their actions realigned, tightened, and lubricated.

There is no set schedule for this kind of maintenance. Our technicians are trained to identify action regulation needs during the tuning process and therefore recommend and perform maintenance as needed.